Marketer & HR Support Coordinator - Home Healthcare - FT

About Dependable Nursing, LLC

Dependable Nursing has proudly served San Diego for over 20 years, providing skilled home healthcare and therapy for pediatrics, seniors, veterans, and active duty military families. As a Medicare-certified, VA-approved, Tricare-approved, and SDRC/ Self-Determination vendor provider, we are growing and seeking a Marketer & HR Support Coordinator to help expand our referral network while maintaining compliance and HR excellence within our team.

Position Overview

This is a dual-focused role that combines business development support with HR and compliance coordination. The Marketer & HR Support Coordinator plays a key role in driving patient growth through outreach while ensuring our internal team remains fully compliant, supported, and ready to deliver high-quality care.

Success in this role will be measured by outreach activity, appointments booked, referrals that convert to admissions, and timely HR/compliance upkeep. This position is part of a collaborative team environment where everyone is expected to be flexible and jump in where needed to support patients, staff, and the agency’s mission.

Responsibilities

Marketing & Outreach Support

· Conduct outreach calls/emails to referral partners (SDRC, Self-Determination, VA, Tricare, Medicare, SNFs, hospitals, physicians, social workers). 

• Respond promptly to inbound inquiries and provide service information. 
• Book and coordinate onsite meetings/presentations for the owner and field marketer. 
• Track calls, leads, and appointments in CRM/EMR systems. 
• Support marketing campaigns, outreach lists, and community engagement efforts. 
• Assist with research to identify and nurture new referral opportunities.

HR & Compliance Coordination

· Support on-boarding: collect new hire paperwork, assist with orientation, and transition employee files into digital format. 

• Monitor expiring licenses, credentials, and training; follow up with staff to maintain compliance. 
• Conduct applicant phone screens, reference checks, and scheduling for interviews. 
• Perform patient care follow-ups for quality feedback. 
• Maintain monthly supply inventory and provide general office administrative support. 
• Ensure compliance with HR and regulatory standards (Medicare, VA, Medi-Cal, Tricare). 
• Support daily operations as part of a collaborative team.
   

Requirements

· 2+ years of experience in healthcare marketing support, HR, referral coordination, or compliance (home health preferred). 

• Strong communication and relationship-building skills (especially by phone/email). 
• Organized, detail-oriented, and able to manage multiple priorities. 
• Proficient in Microsoft Office; experience with Paylocity and/or Axxess a plus. 
• Professional, reliable, and motivated by results. 
• Bachelor’s degree or higher preferred.
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Benefits

· Bonus Incentives: Additional pay tied to marketing performance (booked appointments/referrals that convert to admissions) 

• Medical, Dental, and Vision insurance 
• CalSavers
• Paid Sick Time (40 hours annually) 
• PTO (2 weeks) and Paid Holidays 
• Supportive, mission-driven team environment 
• Career growth opportunities