SMS COMMUNICATONS Policy

Dependable Nursing, LLC may use SMS text messaging to communicate with patients, clients, staff, and individuals who have provided consent to receive text messages.

SMS TERMS OF SERVICE

By opting into SMS communications from Dependable Nursing, LLC through a web form, intake form, appointment request, or other communication method, you agree to receive SMS text messages from Dependable Nursing, LLC. These messages may include, but are not limited to:

• Appointment reminders

• Appointment confirmations or scheduling updates

• Care coordination and follow-up messages

• Billing or account notifications

• General service or program updates

• Two-way communication between patients/clients and Dependable Nursing staff

• Internal employee communication when applicable

MESSAGE FERQUENCY

Message frequency may vary depending on your interaction with our services, appointments, and communication preferences.

MESSAGE AND DATA RATES

Message and data rates may apply depending on your mobile carrier and service plan.

OPTS-OUT INSTRUCTIONS

You can opt out of receiving SMS messages from Dependable Nursing, LLC at any time by replying STOP to any text message. Once you opt out, you will no longer receive SMS messages from us unless you opt in again.

HELP OR SUPPORT

For assistance, reply HELP to any message or visit our website at: www.dependablenursing.com

PRIVACY POLICY 

Your privacy is important to us. Please review our full Privacy Policy on our website at: www.dependablenursing.com/privacy-policy

PRIVACY AND DATA USE

Dependable Nursing, LLC respects your privacy. Mobile phone numbers and SMS consent information will not be shared, sold, or rented to third parties for marketing purposes.

SMS COMMUNICATION DISCLAIMER

Dependable Nursing, LLC offers SMS (text messaging) as a convenience to communicate with clients, patients, and staff regarding appointments, scheduling updates, care coordination, and other service-related matters.

While Dependable Nursing, LLC takes reasonable steps to protect your privacy, SMS text messaging is not always a fully secure form of communication. By opting in to receive SMS messages, you acknowledge and accept the potential risks associated with transmitting information via text message.

For your privacy and safety, Dependable Nursing, LLC will avoid sending highly sensitive personal health information through SMS whenever possible. If sensitive information needs to be discussed, our staff may request communication through a secure method such as phone or a secure patient portal.

If you believe you have received a message in error, please notify us immediately by contacting our office at 760-602-0583.